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10 most asked questions


Q: How long is the delivery time?

A: It can take op to 8 weeks from order placement.

Q: Why is the delivery up to 8 weeks?

A: We want to protect the environment while still offering affordable furniture. This is why NOFU furniture is not pre-produced. Your furniture is handmade especially for you in the colours you prefer, once your order is placed.

Q: What is the cost of delivery?

A: We offer free carriage in Denmark except to offshore islands.

Q: Is it possible to track and trace the delivery?

A: Yes, you will receive tracking information as soon as your furniture arrives in Denmark

Q: What can I do if I’m not at home when the furniture is delivered?

A: Out freight company contacts you prior to delivery, so you can arrange the details.

Q: How do I proceed if the furniture is flawed?

A: Sent an email to help@nofugroup.com with a description and pictures of the issue

Q: Is it possible to get the furniture faster if I collect it myself?

A: Unfortunately we don’t carry any stock. Your furniture is handmade upon order especially to fit your requests.

Q: Is it possible to return furniture after it’s delivered?

A: If you wish to return your furniture after delivery, please send an email to help@nofugroup.com with your order number, we will then send you a return form. Please note that the furniture must be intact free and in its original packaging. Freight costs and risk is carried by you.



Q: When is my account charged?

A: The amount is charged once your furniture is produced and ready for delivery.

Q: Is it possible to experience the furniture live anywhere?

A: No, but we do have plans to open a showroom in Denmark. If you sign up for our newsletter, you will be among the first to know when it opens!

Kontakt os!

Ring på +45 7026 2646

Send os en e-mail på

Nofugroup A/S
Engen 4, 4100, Ringsted

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